Privacy Policy
Effective Date: April 5, 2026
1. Information We Collect
We collect the following categories of information when you use the BHI Community Membership:
- Account Information: Name, email address, professional credentials, training background, and profile information you provide during registration.
- Payment Information: Billing address and payment method details. Credit card numbers are processed and stored directly by our payment processor, Stripe, Inc. BHI does not store or have access to your full credit card number.
- Usage Data: Information about how you interact with the Service, including pages viewed, features accessed, session duration, and engagement with community content.
- Communications: Messages you send through the platform, forum posts, and communications with BHI staff.
- Device & Technical Data: IP address, browser type, operating system, and device identifiers collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Process payments and manage your subscription.
- Send transactional communications (account confirmations, receipts, renewal notices, cancellation confirmations).
- Send marketing communications about BHI programs and events (you may opt out at any time).
- Facilitate community features (member directory, forums, messaging).
- Verify practitioner credentials for Resource Library access.
- Monitor and enforce compliance with our Terms of Service.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We share information only in the following circumstances:
- Payment Processing: Stripe, Inc. processes your payment information under their own privacy policy.
- Email Communications: We use a third-party email service provider to send transactional and marketing emails.
- Member Directory: If you opt into the member directory, your name, credential, location, and specialties will be visible to other members.
- Legal Requirements: We may disclose information if required by law, subpoena, court order, or government request.
- Business Transfer: In the event of a merger, acquisition, or sale of assets, member data may be transferred to the successor entity.
4. Data Retention
We retain your account information for as long as your account is active and for a reasonable period thereafter for legal, accounting, and business purposes. Payment records are retained as required by applicable tax and financial regulations. You may request deletion of your account and personal data by emailing info@boulderhypnotherapyinstitute.com.
5. Your Rights
You have the right to:
- Access, correct, or update your personal information through your account settings.
- Request deletion of your personal data (subject to legal retention requirements).
- Opt out of marketing communications at any time using the unsubscribe link in any email.
- Request a copy of your personal data in a portable format.
Massachusetts residents may have additional rights under applicable state privacy laws. To exercise any of these rights, contact us at info@boulderhypnotherapyinstitute.com.
6. Cookies & Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and collect usage analytics. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or by posting a notice on the Service. Your continued use of the Service after the effective date of any changes constitutes acceptance.
10. Contact
Boulder Hypnotherapy Institute, LLC
Email: info@boulderhypnotherapyinstitute.com
Website: www.boulderhypnotherapyinstitute.com